Welcome to Drive with Greta. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our driving lesson services.

For data protection laws, Drive with Greta is the data controller responsible for your personal information. By using our website or booking lessons, you agree to the terms of this Privacy Policy.

Our Commitment to UK GDPR

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We ensure your data is:

• Collected lawfully and transparently
• Used only for necessary purposes
• Kept secure and up to date

We collect information you provide directly when booking lessons or contacting us.

Personal Information You Provide

• Name, email address and phone number
• Address and preferred pickup location
• Lesson preferences (automatic/manual, course type)
• Driving experience and previous lessons
• Language preference (English, Lithuanian or Russian)
• Emergency contact details
• Payment information (processed securely; we do not store card details)

Information Collected Automatically

• IP address and device type
• Browser type and pages visited
• Website usage data via cookies and analytics

We use your data to deliver safe, structured and efficient driving lessons.

Providing Our Services

• Booking and scheduling lessons
• Communicating about your lessons
• Planning lessons based on your experience
• Processing payments and maintaining records

Improving Our Services

• Enhancing website performance
• Responding to enquiries or feedback
• Sending reminders or important updates

Legal & Compliance

• Meeting DVSA requirements
• Preventing fraud or misuse
• Complying with legal obligations

We do not sell or trade your personal data. We may share information only when necessary:

Service Providers

• Website hosting providers
• Email and communication tools
• Secure payment processors
• Analytics providers (e.g. Google Analytics)

Regulatory Authorities

We may share your information with relevant regulatory authorities where required by law.

Legal Requirements

We may disclose data if required by law or to protect the safety and rights of others.

We take appropriate measures to protect your data:

• Secure website encryption (HTTPS)
• Password-protected systems
• Restricted access to personal data
• Secure storage and backups

We only keep your data for as long as necessary:

• Active students: During your learning period
• Former students: Up to 3 years
• Enquiries: Up to 12 months
• Financial records: Up to 6 years (legal requirement)

After this, your data is securely deleted or anonymised.

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request the deletion of your data
• Restrict or object to processing
• Transfer your data
• Withdraw consent at any time

Right to Lodge a Complaint

You also have the right to complain to the Information Commissioner's Office (ICO):

• Website: https://ico.org.uk
• Phone: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We use cookies to improve your browsing experience.

Types of Cookies

• Essential: Site functionality
• Analytics: Performance tracking
• Preference: User settings

You can control cookies through your browser settings.

Our services are intended for learners aged 17 and above. If a learner is under 18, parental or guardian consent is required before collecting any personal information.

We may update this policy when needed. Changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or your data, please contact us:

Data Protection Enquiries

For data requests, please email us at drivewithgreta@gmail.com with the subject line "Data Protection Request". We will respond within one month.